Unified Communications (voice, video, and data) in conjunction with collaboration technologies enable employees to work more productively and enhance overall business efficiency. Real time business communication applications such as telephony, conferencing, email, voice mail, instant messaging, video are used via web based clients, telephones and mobile devices.
VOIP and IP Telephony: SLA Company Limited offers an intelligent communication solution that enable communication capability directly into business processes by combining voice, data and internet to lower costs and take advantage of proven and industry leading technologies.
Contact and Call Center: Our Contact Center solutions help to deliver a superior customer experience that builds value and develops long-term customer relationships. Our solutions help our clients to reduce costs, improve efficiencies and solve business problems through a strategic balance of interaction management software and unrivaled support.
Video and Voice: Our video and voice solutions come to communication and collaboratation, our aim is to select the most efficient and effective voice and video solution for your business.
Business Collaboration: Our collaboration solutions includes the most superior Audio & Video Conferencing solutions and the innovative hosted solutions and services that include messaging, Chat and portal services.
Unified Communications reduces costs in many ways, including transferring mobile device traffic from the cellular network to WLAN (Wireless LAN), further reducing service provider charges by enabling use of more efficient network transport such as SIP trunking and intelligent call routing, reduced travel costs and time replacing in-person meetings with Web collaboration , and by minimizing or even eliminating the human latency that arises from unsuccessful contact attempts.
SLA’s goal is to enable people to use video as their preferred method of collaborating, no matter where they are or what network, carrier, protocol, application, or device they use. And unified communications can be integrated or embedded into your business process software.